Local SEO for service businesses: think like a village noticeboard
If you run a local service business – plumber, solicitor, accountant, salon, electrician, you name it – local SEO can feel like a dark art.
In reality, local SEO for service businesses is a lot like running the village noticeboard. The more clearly you pin up what you do, where you do it and why people trust you, the more locals stop, read and call.
The difference? Your website is the digital noticeboard that’s working 24/7, and Google is the village gossip deciding which notices get shown first.
In this guide we’ll walk through practical, non‑technical ways to:
- Help Google understand who you serve and where
- Make sure your business shows up for local searches
- Build a steady, sustainable stream of local enquiries
All with simple steps you can actually do – or hand to your web agency.
Step 1: Tell Google exactly where you "live" online
Imagine a village noticeboard where your posters all have a slightly different phone number, business name or address. People would get confused. So does Google.
Local SEO starts with consistent business details everywhere.
Nail your NAP (Name, Address, Phone)
Your business details should be identical across:
- Your website
- Google Business Profile
- Social media profiles
- Online directories (Yell, Thomson Local, industry sites, etc.)
Check for:
- Spelling variations ("&" vs "and", Ltd vs Limited)
- Old addresses still floating around
- Old phone numbers
If Google sees different versions, it’s like hearing three different people describe your shop location. It loses confidence and is less likely to rank you well.
Action:
- Decide on one exact format for your business name and address.
- Update your website footer to use that format.
- Search your business name in Google and tidy up any old or inconsistent listings.
Step 2: Turn your website into a clear local signpost
Your website should answer two simple questions in seconds:
- What do you do?
- Where do you do it?
If you hide that information, you’re basically putting your shop down a side alley with no sign.
Use local keywords like road signs, not wallpaper
You don’t need to stuff your pages with "plumber in Leeds" 20 times. You just need to be clear and natural.
Good places to include your main local phrase (e.g. "family law solicitor in Bristol"):
- Page title (the bit that shows in Google)
- Main heading on the page (H1)
- First paragraph
- One or two sub‑headings
- Meta description
Example for a domestic electrician in Reading:
- Title: Domestic Electrician in Reading | Safe, Reliable & Local
- Main heading: Friendly, reliable domestic electrician in Reading
- First line: Need a local electrician in Reading you can actually get hold of? We help homeowners with safe, certified electrical work across Reading and the surrounding areas.
Create proper local service pages (not one giant "Services" blob)
Think of each service as its own little notice pinned to the board.
Instead of one vague "Services" page listing everything, create separate pages for:
- Boiler servicing
- Emergency call‑outs
- Bathroom installations
- Landlord safety checks
…or whatever fits your trade.
Then naturally include your area, for example:
Boiler servicing in Guildford and the surrounding villages, including Woking, Godalming and Farnham.
This makes it much easier for Google to match you with specific local searches like "boiler service Godalming".
Step 3: Treat your Google Business Profile like a shop window
We’re not diving deep into Google Business Profile (GBP) here, but ignoring it would be like leaving your shop lights off.
Think of GBP as the mini‑website that shows up before your actual website.
At a minimum, make sure you:
- Fill in every field (categories, opening hours, services, description)
- Add real photos (outside, inside, team, work in progress)
- Keep hours updated (holidays, seasonal changes)
- Collect and reply to reviews (more on that next)
A half‑completed profile looks like a half‑empty shop. Google notices.
Step 4: Reviews – your digital word of mouth
In a real village, you’d ask your neighbour: "Know a good plumber?" Online, people ask Google the same thing – and Google looks at your reviews to decide if you’re worth recommending.
Reviews help you in three ways:
- They improve your local rankings
- They increase clicks (people choose you over a competitor with no reviews)
- They build instant trust before you’ve even spoken
Make reviews part of your normal process
You don’t need anything fancy. Just a simple, repeatable habit.
For example:
- After every completed job, send a short email:
"Thanks again for choosing us. If you’re happy with the work, would you mind leaving us a quick Google review? It really helps local people find a reliable [electrician/solicitor/etc.]. Here’s the link: [link]."
- Add a "Review us on Google" link to your email signature
- Have a small card or flyer you leave after a job with a QR code to your review page
Respond to every review (yes, even the grumpy ones)
Think of review replies as chatting in the village pub – other people are listening.
- For good reviews: thank them, mention the specific service and area if natural.
- For bad reviews: stay calm, be polite, offer to resolve it offline.
Google sees active, responsive businesses as more trustworthy.
Step 5: Local content – be the neighbour who actually helps
Most service businesses either:
- Never update their website at all, or
- Post random, generic blogs no one in their town cares about
Instead, think of your content like little helpful notes pinned to the noticeboard – useful, local and specific.
Use the "local problems" test
Ask: "What are people in my area actually struggling with that relates to what I do?"
Examples:
- A roofing company in Manchester:
- "How Manchester weather affects your roof – and when to worry"
- A family solicitor in Norwich:
- "Moving schools in Norfolk: legal basics for separated parents"
- A pest control firm in Brighton:
- "Dealing with seagulls in Brighton: what you legally can and can’t do"
These topics:
- Naturally include your location
- Answer real questions locals are typing into Google
- Position you as the helpful expert down the road
Turn everyday jobs into SEO gold
You’re probably doing work every week that would make brilliant content.
For example, after a job you could write a short case study:
"How we helped a terraced house in Croydon cut heating bills with a new boiler"
Include:
- The area
- The type of customer (young family, landlord, retired couple)
- The problem
- What you did
- The outcome
Nothing fancy – 400–600 words is plenty. Over time, you build a library of local proof.
Step 6: Local links – get listed where your neighbours look
Remember, the village noticeboard isn’t the only place people look. They also check:
- Local business directories
- Trade associations
- Community groups
- Sponsorship boards at the local football club
Online, these become links back to your website, which help your rankings.
Easy local link ideas (without dodgy schemes)
Avoid paid link schemes and "1,000 backlinks for £50" offers. That’s like pinning your business card in random villages you’ve never visited.
Instead, look for genuine local connections:
- Join your local Chamber of Commerce or business network (they often list members)
- Sponsor a local team or event (many include website links)
- Get listed on local council or community websites where relevant
- Ask suppliers or complementary businesses to list you as a recommended partner
Example:
- You’re a bathroom fitter. Partner with a local tiling shop – they list you as an approved installer, you recommend them on your site.
These links are natural, local and actually useful – exactly what Google wants to see.
Step 7: Make sure your website isn’t quietly scaring Google off
You don’t need to be a technical wizard, but a few basics make a big difference.
Think of it like making sure the village hall is open, lit and easy to get into before you host an event.
Check:
- Mobile‑friendly design – your site should be easy to use on a phone
- Fast loading – pages should load in a couple of seconds, not ten
- Secure (HTTPS) – your address should start with
https://, nothttp:// - Clear contact details – visible phone number and address on every page
If any of these are missing, Google is less keen to recommend you. This is where a good web agency can quietly fix a lot behind the scenes.
How to know if your local SEO is working
You don’t need complicated dashboards.
Keep an eye on three simple things each month:
- Enquiries – how many calls/emails/forms mention they found you on Google?
- Google Business Profile insights – are views and actions (calls, website clicks) going up?
- Search phrases – in Google Search Console (free) you can see what people searched to find you.
Look for slow, steady improvement over 3–6 months. Local SEO is more like growing a garden than switching on a light.
When to DIY and when to get help
You can absolutely do the basics of local SEO for service businesses yourself:
- Consistent business details
- Clear local wording on your pages
- Regular reviews
- A few helpful local articles or case studies
But if your website is old, slow or hard to update, you’re trying to grow tomatoes in a dark shed.
That’s where we come in.
At Los Webos, we build:
- Fast, mobile‑friendly websites that Google actually likes
- Clear page structures that make local SEO easier
- Simple content setups so you can add those local case studies without wrestling with the tech
If you’d like your website to become the busiest noticeboard in town – quietly bringing you the right local customers week after week – we can help.
Book a friendly chat with Los Webos, and we’ll walk you through what’s working, what’s holding you back, and how to turn your site into the local customer magnet it should be.